Span of Control means the number of
subordinates, employees or managers who work under one head.
Difference
between narrow and wide span of control: Span of Control can be divided into narrow
and wide span of control. When a very few people report to a head and a chain
is made that way upward for controlling them, then it is called narrow span of
control. In a narrow span, a department may have three or four sections and
under each section head, there will be another two or three sub section and
under each sub section there could be nine or ten employees. But in the case of
wide span control of span, there may be 20, 30 or more subordinates working
under one head.
Factors
that influence span of control: There are many factors that influence span of
control in different ways. The time that a manager gets to spend with his
subordinates is the fundamental factor. There is some optimal limit to the
number of subordinates a manager can have. Besides, several sub factors emerge
as influencing factors based on the time factor, such as training, verifiable
objectives, speed of change, organization structure, written and oral meeting,
effective interaction, specialists, competency of managers, subordinate
readiness, need for balance, process of organizing etc. A high level of
training is demanded in wide span and also wide span demands effective
interaction and meeting more than narrow span. Likewise wide span demands clear
task definition and delegation while this can be much less in a narrow span. If
there are a greater number of specialists at the top level, a wide span will be
preferred. So also it is to be noted that when the speed of change is high, a
wide span may not be practical from a communication perspective. However, if
the subordinates are mature and are willing to assume responsibility, a wide
span works well. In other words, the number should be within a range of seven
to ten for an effective communication and control. However it depends on the
nature of the industry and technology. In a computerized situation, there can
be more people, say 40 to 50 under one head. Span of control is nowadays
commonly used in business management, especially in human resource management
for a smooth and effective administration and control. However, it is always
preferable to keep a balance between narrow and wide span of control for the
administrative system to be very effective and systematic.
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